Log incidents, track interactions, and escalate when needed. All within a clean, guided workflow powered by Notion’s buttons and smart formulas. The template includes an editable ISO27001-compliant policy and major incident procedure, so you're ready out of the box. Real-time dashboards give you instant visibility into every incident, including status, classification, and SLA timing. So nothing falls through the cracks.
Set up in under an hour, minimal training needed. The system tracks SLA deadlines automatically and avoids the cost and complexity of tools like Zendesk. It’s built to help you meet ISO27001 requirements without the bloat. Perfect for fast-growing tech teams that want a lightweight system their team will actually use.